We help executives, senior leaders and the wider teams around them build the leadership and culture that move a business forward. The work is built carefully from the ground up for the leader and the business in front of us, not a programme handed over from outside. Founded in 2013, we work with organisations of every size, from 50 people to 50,000, across every sector in the UK and globally.

Organisations of every size, from 50 people to 50,000. What they have in common isn’t a sector or a scale. It’s that they care about their people, they care about growth, and they care about having the right culture that holds the two together. We take on a small number of clients and give our all to each one.

Our core work is leadership and culture, the two things a business runs on, and everything we do comes back to that. That might be senior leadership development and executive coaching. The Promotion Conversation, for senior leaders who can’t yet translate real capability into how they show up in a high-stakes interview. The Resolve, for serious senior conflict that needs handling outside the usual HR machinery. Culture and engagement work. Keynote speaking, when an organisation needs the room moved before the work can start. Or diversity, equity and inclusion consulting, built into the leadership and the business rather than bolted on.

We don’t hand over an isolated programme or impose a model. Every engagement is built from the ground up for the leader and the business in front of us, and we work closely, over time, tailoring our work to your exact needs. Leadership and culture aren’t soft. They’re what performance and growth rest on, and that’s the work we do.

Performance and Engagement is our bespoke, senior consultancy, founded in 2013, working one relationship at a time across all sectors. Inclusion Live® is our sister company, a research-led, productised system built to develop leadership capability across a whole private equity portfolio at scale. Same team and same belief underneath, different ways of delivering it. If your need is building leadership across many businesses rather than one, that’s Inclusion Live’s work.

Yes, both, and the work is different for each. We work one to one with senior people inside PE firms, and with the partner group on how they lead together. Inside a PE-backed business we work with the CEO and senior team carrying the company through a hold period. For leadership built across a whole portfolio rather than one engagement at a time, that’s the work of our sister company, Inclusion Live^®.

We coach and mentor executive board members and senior leaders, in organisations of every size, in the UK and globally. It suits leaders stepping up, leading through change or pressure, or wanting a considered, confidential thinking partner who will tell them the truth plainly.

We don’t solve the problem for you. We see behind the presented problem, challenge the assumption underneath it, and coach you to recognise where you’ve already succeeded, building real confidence and commitment to act. A capability you reach yourself holds; one you’re talked into doesn’t.

It’s for senior leaders who have the capability but can’t yet translate it into how they show up in a high-stakes promotion or interview. We work on closing the gap between the leader you are and the leader the room sees, so real capability is recognised rather than lost to nerves or framing. Read more.

The Resolve is for serious conflict between senior people that needs handling with care and outside the usual HR machinery. We work with those involved to understand what’s really happening beneath the dispute and find a way through that protects both the people and the business. Read more.

Yes. Our founder, Esther Crew, speaks on leadership, culture and inclusion at conferences, board meetings, town halls and leadership events, often when a room needs to be moved before the real work can begin. Find out more.

Inclusion is connected to everything, from attracting and keeping the best people to how well teams work together. It comes back to the day-to-day experience of your people and how they feel at work. Build an environment where people feel heard and valued and you see the direct effect on engagement, retention and performance.

Measuring this well takes the right tools and the right questions. We combine quantitative and qualitative measures and use our proprietary Inclusion Index© to score how inclusive your culture feels to your people, showing what’s working and where to focus, so you can see whether your actions are landing.

Yes, and it’s usually where we start. Before any plan, we help you understand what’s happening in your culture and why, through surveys and focus groups, so your strategy is built on real insight rather than assumption. From there we shape an approach to your exact context.

This comes up often, and getting this right is how we work. We’ve partnered with organisations for over a decade and know what works in practice. We build an approach that fits your values and your context, and stay alongside you as you deliver it, so you’re in experienced hands throughout.

Gladly. We work with you to demonstrate it authentically, so you can attract the best talent and your people recognise why they should stay. From communication strategy to leadership development, we help you show a commitment that’s already real.

Meritocracy is a valuable principle, and inclusion strengthens it rather than competing with it. A true meritocracy depends on everyone, whatever their background, having a fair chance to show what they can do. That’s exactly what inclusive practice protects. Get in touch to talk it through.

Yes. We’ve spent over a decade equipping leaders and their teams with the insight and practical tools to lead inclusively, from team-based learning to focused development, so inclusion becomes part of how they work rather than a separate initiative.

On its own, as a single session, rarely. It works when it’s part of building real self-awareness and inclusive capability over time. This isn’t about being caught out or made to feel uncomfortable, it starts from the understanding that bias is a natural trait in everyone, and it’s insightful work that builds the confidence to make better decisions about your people. Read more on our Training & Development page.

Some leaders are convinced by the evidence, and the research on the business benefits is well established. Others feel instinctively that it’s right and lead from there. Both work. We help you build the case in the language that lands with your people and your board, so commitment is genuine rather than mandated.

We love working alongside an existing team, the fact one is in place is a good sign. We partner in whatever way fits, sharing research, best practice and an outside perspective, and collaborating on development and events. In our experience, internal knowledge and external perspective together make for the most lasting results.

Our development covers the full range of what leadership asks of people: the capability to lead, the confidence to lead under pressure, the consistency a team can trust, and the self-awareness to see the effect you have on others. Alongside the individual, we develop how teams perform together and how leaders build a culture where people do their best work, which takes in inclusive leadership and leading culture from the top. Every programme is built around your context and the outcomes you want, not delivered off the shelf.

We do not deliver fixed content and leave. We work in partnership to understand the real behaviours and challenges in your organisation, design around them, and build capability that stays with your people in the day to day. The goal is measurable change in how leaders lead and how teams perform, not attendance.

When it changes behaviour, yes. Engaged, well-led teams consistently outperform, and culture is one of the strongest levers a leader has on results. Our programmes are designed to shift the everyday behaviours that drive engagement, retention and performance, and we build in the means to see that change take hold.

Yes. We have worked with executive teams for more than a decade to build genuine understanding of how leadership and culture drive commercial results. We help leaders reach collective alignment and commitment, in language that lands in the boardroom.

Both, and it depends on the work. Some development runs as a focused session, other programmes unfold over months, so the change has time to embed. We work in person where presence matters and virtually where that’s more practical, and we shape the format around your people rather than a fixed structure.

We work with executive teams, senior leaders, wider leadership teams, HR and people professionals, and organisations across all sectors, from large corporates to mid-market and private equity-backed businesses. Our work is always tailored to the level and context of the people in the room.

Get in touch for a conversation about where you are and what you want to change. We will talk through your context and shape an approach designed around it.